KakaoTalk : Messenger

by Kakao Corp.

2.9 3.3M+ reviews
262M+ Installs
08/23/2010 Released
KakaoTalk : Messenger icon
KakaoTalk : Messenger icon
Communication

KakaoTalk : Messenger

by Kakao Corp.

2.9 3.3M+ reviews
262M+ Installs
08/23/2010 Released
KakaoTalk : Messenger screenshot 1
KakaoTalk : Messenger screenshot 2
KakaoTalk : Messenger screenshot 3
KakaoTalk : Messenger screenshot 4
KakaoTalk : Messenger screenshot 5
KakaoTalk : Messenger screenshot 6

Ratings Breakdown

2.9 ★★★★★ 3.3M+ ratings
5 41%
4 5%
3 3%
2 2%
1 48%

Data from Google Play at the time of writing.

What KakaoTalk Actually Is and Who Uses It

KakaoTalk is a free messaging app from Kakao Corp. that bills itself as Korea’s number one messenger, and the install numbers back that claim up. Beyond basic texting, it packages in group Voice Talk and Face Talk calls for up to 10 people, screen sharing, Open Chat communities for meeting strangers with shared interests, message editing and threads for keeping conversations organized, and a large emoticon store. It’s aimed primarily at people who need to stay in touch with contacts in Korea, whether that’s family, friends, or coworkers, and it also runs on Wear OS for quick replies from a watch.

Where It Delivers for Everyday Chatting

Users consistently point to the core chat and calling experience as solid: one reviewer with 912 ‘useful’ votes called it easy to use for free chat and video calling, and praised responsive customer service when problems come up. The breadth of features is real too, folders, editable messages, threads, and group Face Talk with screen sharing go beyond what a typical text-first messenger offers, which explains why long-time users, some sticking with it for more than a decade, keep coming back despite frustrations.

The Ad Placement Problem Nobody Asked For

The most cited complaint in recent reviews is the addition of banner ads that load a beat after the chat list does, meaning the ad slides into the exact spot your finger is about to tap, so you end up opening an ad instead of a conversation. Multiple reviewers flagged this as more than a minor annoyance since it happens every time you try to jump into a chat quickly. On top of that, the app is described as storing large amounts of data locally that never seems to clear out, with one user noting the app alone eating 5+ GB of storage with no option to move it to an SD card.

Login and Account Recovery Are Genuinely Painful

A recurring and serious pattern in the negative reviews is account access. Multiple users describe being locked out after a password reset, phone change, or inactivity warning, with the mobile app failing to log them in even though the same credentials work fine on the desktop website. Combined with reports of messages needing multiple resends before they go through and calls not triggering notifications, reliability outside of everyday chat starts to look shaky, and switching to a new phone or number is flagged as unnecessarily complicated.

Who Should Actually Download This

If you have friends, family, or business contacts in Korea, KakaoTalk is close to mandatory since it’s the default messenger there, and the free calling and Open Chat features genuininely add value you won’t get from SMS or a Western alternative. If you’re just looking for a general-purpose messenger for a US-based friend group, the ad placement issues, storage bloat, and login recovery headaches make it a harder sell. Go in expecting occasional bumps, especially around account recovery, and keep your login details backed up separately before you need them.

Pros

  • Free group Voice Talk and Face Talk calling
  • Screen sharing during video calls
  • Organized chats with folders and threads
  • Open Chat communities for shared interests
  • Responsive customer service reported by users

Cons

  • Intrusive banner ads near chat list
  • Large, hard-to-clear local storage use
  • Difficult account login and recovery

What Real Users Say

Hank S. 4/5

“Easy to use, free chat and video calling and more. Responsive customer service when needed. Only glitch is it's non-English speaking company (Korean) so there are a few bumps here and there. Also transferring your service to a new phone is complicated, especially if you get a new number, too (you lose photos, videos--even more if not very careful). On…”

👍 912 found this helpful
dolphin supreme 1/5

“they recently added ads as banners. The problem is the ads come a second after it loads and it's easily clickable because it loads as you click on the first chat. it's very annoying. also, they store huge amounts of data on your phone that should be temporary and deleted after a period of time but it stays on permanently.…”

👍 596 found this helpful
D R 1/5

“Usually, this app is good But recently, I changed my cell phone, so I downloaded kakaotalk. I was trying to log in,but I forgot my password. I have made multiple attempts to reset it,but haven't been able to log in. And also the verification message that needs to be send to verify I keep clicking the button and still shows…”

👍 586 found this helpful

Reviews sourced from Google Play, selected by helpfulness at the time of writing.

App Info & Permissions

Developer Kakao Corp.
Content rating Teen
Contains ads Yes
In-app purchases $0.49 - $359.99 per item
Installs 262M+
Released 08/23/2010
Price Free

Permissions this app requests

📅 Calendar Read calendar events plus confidential information; add or modify calendar events and send email to guests without owners' knowledge
📷 Camera Take pictures and videos
👥 Contacts Find accounts on the device; read your contacts; modify your contacts
📱 Device ID & call information Read phone status and identity
🪪 Identity Find accounts on the device
📍 Location Approximate location (network-based); precise location (GPS and network-based)
🎙️ Microphone Record audio
📞 Phone Directly call phone numbers; read phone status and identity
🖼️ Photos/Media/Files Read the contents of your USB storage; modify or delete the contents of your USB storage
💾 Storage Read the contents of your USB storage; modify or delete the contents of your USB storage
📶 Wi-Fi connection information View Wi-Fi connections

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Frequently Asked Questions

1

What is KakaoTalk : Messenger?

KakaoTalk is a free messaging app from Kakao Corp. that offers one-on-one and group chats, voice and video calling, and Open Chat communities. It also includes features like message editing, chat threads, folders, and a large emoticon store. It's widely known as Korea's leading messenger app but is used globally, including on Wear OS devices.

2

Is KakaoTalk free to use?

Yes, KakaoTalk is free to download and use for messaging, voice calls, and video calls. The app does include banner ads, which several users report as intrusive since they load with a delay right where you're about to tap a chat. There are optional paid extras like premium emoticons, but core communication features don't require payment.

3

Why can't I log into KakaoTalk on my phone?

Several users report being locked out of their accounts after a password reset, switching phones, or receiving an inactivity warning, even when the same login works fine on Kakao's website. If you're stuck, try resetting your password through the desktop site first, then attempt mobile login again, and clear the app's cache if issues persist. Contacting Kakao customer service directly has been described as helpful by at least one reviewer.

4

Does KakaoTalk take up a lot of storage space?

Yes, multiple reviewers note the app can grow to 5GB or more over time, especially with heavy use. There is currently no option to move the app or its data to an SD card, which can be a real problem on phones with limited internal storage. The app also appears to retain data locally longer than users expect.

5

Are the group video calls on KakaoTalk reliable?

Many users find Voice Talk and Face Talk useful for group calls of up to 10 people with screen sharing, but some recent reviews mention issues like video freezing, missed ring tones, and 'feature unavailable' errors unrelated to internet connection. Reliability seems to vary, with long-time users noting it has gotten glitchier over the years. If you rely on it for important calls, it's worth having a backup option ready.