​​Microsoft Copilot

by Microsoft Corporation

4.7 2.3M+ reviews
84M+ Installs
12/19/2023 Released
​​Microsoft Copilot icon
​​Microsoft Copilot icon
Productivity

​​Microsoft Copilot

by Microsoft Corporation

4.7 2.3M+ reviews
84M+ Installs
12/19/2023 Released
​​Microsoft Copilot screenshot 1
​​Microsoft Copilot screenshot 2
​​Microsoft Copilot screenshot 3
​​Microsoft Copilot screenshot 4
​​Microsoft Copilot screenshot 5
​​Microsoft Copilot screenshot 6

Ratings Breakdown

4.7 ★★★★★ 2.3M+ ratings
5 82%
4 10%
3 3%
2 1%
1 4%

Data from Google Play at the time of writing.

What Copilot Is Trying To Be

Microsoft Copilot is a general-purpose AI chat assistant baked into a free mobile app, positioned as a companion for writing, research, brainstorming, and image generation. With GPT-5 now powering its ‘Smart’ mode, Microsoft is pitching it as a daily-use tool for students, writers, and busy professionals who want quick answers, drafted emails, or a sounding board for ideas. It’s aimed at anyone already living in the Microsoft ecosystem who wants an AI helper without paying for a separate subscription.

Where It Actually Delivers

When it’s working well, users report it’s a solid brainstorming partner. One reviewer said they used it to outline short stories, build veterinary flashcards, and generally found it ‘pretty sharp’ after months of use, all on the free tier. Another noted it hallucinates less than some competing AI platforms and adapts reasonably well to repeated topics like logic and psychology. The read-aloud feature is also genuinely useful for multitasking, even if it’s not flawless in execution.

Memory and Consistency Problems

The most damning complaint, and the one with by far the most user agreement, is that Copilot doesn’t retain information once you leave the page. One user said the app itself admitted its recall and pattern recognition were weaker than a human’s. Others echoed this with frustration over having to repeat the same instructions multiple times in a single study session, only to get long paragraphs back when they explicitly asked for short, concise answers. For a tool marketed as a daily companion, this lack of continuity undercuts the core pitch.

Guardrails, Arguments, and Missing Features

Several reviewers describe the app becoming excessively cautious or argumentative, pushing back on statements instead of just answering, with one calling out ‘weird safety programming’ that gets in the way of simple tasks like flashcards or story outlines. Others report that basic functions like image generation, code generation, and even Excel formulas either don’t work or produce broken output. There’s also a recurring technical complaint that the app runs in the background constantly and restarts itself after being force-stopped, which is a real battery and resource concern on a phone.

Who Should Actually Download This

If you want a free, no-frills AI chat app for quick brainstorming, translations, or occasional writing help, Copilot can be useful, especially since some long-term users find it reliable enough not to need a paid alternative. But if you need consistent memory across sessions, reliable code or image generation, or a tool that won’t second-guess your requests with extra caution, the complaints here suggest you’ll hit walls quickly. This is a tool for casual, session-by-session use rather than a dependable AI assistant you build a long-term workflow around, at least based on what current users are experiencing.

Pros

  • Free access without required subscription
  • Decent brainstorming and outlining help
  • Read-aloud feature useful for multitasking
  • Less prone to hallucination per users
  • GPT-5 'Smart' mode adds reasoning power

Cons

  • Doesn't retain context between sessions
  • Image and code generation often fail
  • Overly cautious, argumentative responses reported

What Real Users Say

Stiorra Ulfdenirr 3/5

“It's fun for entertainment. as an actual AI, it's rather poor. It has no ability to retain and access information you give it once you leave the page. it told me it's parameters for recall and pattern recognition are lower than my own. I expected far better from Microsoft. I'm highly disappointed. It just forgot hours of highly valuable work.…”

👍 1,068 found this helpful
Matthew King 2/5

“It's ok, but very limited, and it can not generate images or even code. Even generated Excel formulas don't work. It is constantly running in the background using resources. Force Stopping only results in it restarting. MS needs to add much to this to make it useful, and there is no need for this app to run in the background…”

👍 455 found this helpfulDeveloper responded
LaKesha Jones 1/5

“I use the read aloud feature when I'm multitasking, but sometimes it tends to skip or repeat parts of the reading. The voice can also be a little over the top. It uses the same suggestions when writing a story: characters always drinking tea, going to rooftop settings, journaling, or writing letters they will never send. It gets kind of…”

👍 178 found this helpful

Reviews sourced from Google Play, selected by helpfulness at the time of writing.

App Info & Permissions

Developer Microsoft Corporation
Content rating Everyone
Contains ads Yes
In-app purchases $9.99 - $199.99 per item
Installs 84M+
Released 12/19/2023
Price Free

Permissions this app requests

📅 Calendar Read calendar events plus confidential information; add or modify calendar events and send email to guests without owners' knowledge
📷 Camera Take pictures and videos
👥 Contacts Read your contacts
📱 Device ID & call information Read phone status and identity
📍 Location Approximate location (network-based); precise location (GPS and network-based)
🎙️ Microphone Record audio
📞 Phone Directly call phone numbers; read phone status and identity
🖼️ Photos/Media/Files Read the contents of your USB storage; modify or delete the contents of your USB storage
💬 SMS Send SMS messages
💾 Storage Read the contents of your USB storage; modify or delete the contents of your USB storage
📶 Wi-Fi connection information View Wi-Fi connections

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Frequently Asked Questions

1

What is Microsoft Copilot?

Microsoft Copilot is a free AI chat assistant app from Microsoft that uses OpenAI models, including GPT-5 in 'Smart' mode, to help with writing, research, brainstorming, and image generation. It supports both text and voice chat and is designed as a daily productivity companion. It's available for tasks like drafting emails, making shopping lists, and answering general questions.

2

Is Microsoft Copilot free to use?

Yes, the core app is free to download and use, and reviewers note they've used it for months without needing a paid subscription. Some advanced features and models may be gated behind Microsoft's paid tiers, but basic chat and assistance functions are accessible for free. This makes it an accessible entry point for casual AI use.

3

Does Copilot remember previous conversations?

Based on user feedback, no, it does not reliably retain information once you leave a chat session or page. One user reported the app itself acknowledged weaker recall and pattern recognition than a human's. This makes it less useful for ongoing projects that require the AI to remember prior context.

4

Can Copilot generate images and code reliably?

User reviews indicate this is a weak point, with complaints that it sometimes cannot generate images or working code at all. Even simple tasks like generating Excel formulas reportedly produced non-functional results for some users. If image or code generation is your main use case, expect inconsistent results.

5

Who is Microsoft Copilot best suited for?

It's best suited for casual users who want a free tool for brainstorming, quick answers, translations, or occasional writing help without committing to a paid AI service. It's less suited for users needing consistent memory across sessions, reliable technical outputs, or an assistant free of restrictive safety guardrails. Long-term project work may require pairing it with other tools.